We take great care in maintaining your confidentiality and are committed to protecting the privacy of all visitors and subscribers to our website or any application we provide through the App Store (“Platform”) and corresponding services available through the Platform (“Services”).
Below we set out our privacy policy under which we will process any personal information that you provide to us. Please note that we will notify you if we change the way we process your information at any time.
Please read this Privacy Policy carefully as it contains important information about who we are and the way we collect, store, use and share your information. By accessing the Platform or using our Services or otherwise indicating your consent, where applicable, you consent to the collection, use and transfer of your information as set forth in this Policy. If you do not accept the terms of this Policy, you must not use the Platform and/or Services. This Privacy Policy supplements other notices and privacy policies and is not issued to supersede them.
This Privacy Policy: (1) applies to the Platform only and not to the websites or applications of any other companies or organizations; and (2) specifically addresses our obligations under local laws.
When you visit our Platform or create a login and password to access the Services, you may be asked to provide information about yourself. This information may include: (1) your name and contact information, including email address and phone number; (2) information by which we can verify your identity; (3) location data; (4) your billing information, transaction and payment information and history; and (5) any other information we may require from time to time to provide the Services and comply with applicable law. You also consent, where applicable, to us collecting information about your use of the Platform and the Services and information from messages and communications you send to us.
This information is required in order for us to provide services to you. If you do not provide this information, this may result in us delaying or preventing us from providing services to you.
This Privacy Policy also applies when you access the Platform and/or use the Services via mobile technology (such as mobile phones, tablets or other devices). Unless you have chosen not to disclose your identity through your device and/or Platform settings, we may collect and use this information automatically if you use the Services and access the Platform via mobile technology.
Calls made between you and us or between you and third parties through us (such as estate agents you contact about a property through a form or link on our website, or using contact information available on our website) may be recorded or monitored for the purposes of ensuring quality and customer service. We use a third-party service provider to track phone calls and text messages between you and the real estate professional so that we and the real estate professional can understand certain details about the contact. During this process, we and our service providers will receive and store data about your call or text message, including the date and time of the call or text message, your phone number, and the content of the text message.
You are granted a limited license only for purposes of viewing the materials on this Site.
We and other companies in our group may process your personal information (which includes your name, address and any other details you provide to us that relate to you as an individual). Each of our group companies authorized to process your information will process that data in accordance with this privacy policy.
We may also share your information with: (i) third parties we use to help provide our products and services to you (such as payment service providers); (2) other third parties we use to help us operate our business (such as marketing agencies or website hosts); and (3) your authorized third parties (such as social media sites you choose to link your account or third-party payment service providers).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to exploit your personal data for their own purposes. We only allow them to process your personal data for specific purposes and in accordance with our instructions.
We may use or share the information you provide to us if you require us to disclose or share your information in order to comply with any legal or regulatory obligation or in order to impose any obligation on you or to protect our rights and the rights of our affiliates. This may include exchanging information with other companies and organizations for fraud protection and prevention purposes.
We may also need to share certain personal information with our subsidiaries, affiliates and third parties (such as real estate agents who use the Platform) or during the restructuring of our company. Personal information is usually anonymous, but this may not always be possible.
By knowing your information, we will be able to enable you to access certain sections of the platform that suit your interests and allow us to provide you with the services you need..
We will use your information for the purpose of fulfilling service requests made by you, processing any other transactions authorized or conducted by you with us, informing you of special offers and providing you with any other marketing information that we think you may find interesting, carrying out services or conducting customer research/development.
We may use your information to contact you to get your opinions about the Platform, the Services and our company, and to notify you about changes or developments to the Platform, the Services and our company.
In the unlikely event that a liquidator, liquidation administrator or receiver is appointed over us or all or any part of our assets, the insolvency practitioner may transfer your information to any third party purchaser of the company provided that The buyer undertakes to use your information for the same purposes as set out in this policy. We also undertake not to provide your personal information to third parties except in accordance with this policy.
We may send a small file to your computer or device when you visit our website (“cookie”). This will enable us to recognize your computer, track your behavior on our website and identify your specific areas of interest in order to personalize and enhance your experience on this website. We may use cookies to collect and store personal data, and we link information stored using cookies to personal data you provide to us. You can adjust your browser settings to refuse cookies, but this may prevent you from using certain parts of the Platform.
If you engage or inquire about any lead, referral or similar service we may provide, we may use the information you submit, as well as other data we may have or obtain from other sources, in determining which of our participating professionals may be willing, able and /or qualified to address your potential needs or interests and assist them or others in doing so. We may forward information about you to or share it with a particular professional, and this information may include that information in addition to personal information we obtain through our registration form or otherwise. These professionals, their affiliates, contractors, advertisers, agents or other identified persons may use this information and contact you regarding your potential needs or interests, as we may do. “Professional or Professionals” means individuals, companies, other organizations or persons who act as real estate professionals or are otherwise engaged in business related to the Platform.
Third-party vendors, including Google and Facebook, use cookies to serve ads based on a user's previous visits to the platform. Google and Facebook's use of cookies (the DART cookie in Google's case) allows them and their partners to serve ads to users based on their visits to the Platform and/or other sites on the Internet. Users may opt out of (1) the DART cookie by visiting the Google website; (2) and Facebook cookies by visiting the Facebook Ad Preferences page.
We have implemented security policies, rules and measures to protect the personal data we hold from unauthorized access, inappropriate use and disclosure, unauthorized destruction or accidental loss.
We also have procedures in place to deal with any suspected data breach. We will notify you and any relevant regulator or authority of any suspected data security breach when we are legally required to do so.
You are solely responsible for maintaining the confidentiality of your password and other account details. If you have concerns about your password or account details or suspect any unauthorized use of your account, you must contact us immediately. We may deactivate or suspend your account at any time.
You can ask us whether we store personal information about you by emailing us at: boyo3.com We will, if you wish and upon payment of a fee of AED 50, provide you with a copy of the personal data we hold by email. We may request proof of your identity before providing any information and we reserve the right to refuse to provide requested information if you do not prove your identity.
You can request deletion of your personal data by emailing us at: boyo3.com. We will do our best to comply with such deletion requests, but in certain circumstances we will not be able to delete your personal data as we may be required to retain it for legal, regulatory and/or compliance reasons (and we may not be able to inform you why we are unable to delete such data due to Confidentiality obligations to which we may be bound). We may request proof of your identity before deleting any information and we reserve the right to refuse to delete information if you do not prove your identity. We also reserve the right to charge a fee for any deletion request submitted to us.
If you have any questions or concerns regarding this Privacy Policy or the way we handle personal data, please contact us at: boyo3.com. If at any time you would like us to stop processing your information, please send a message to our administration department and include “Opt Out” as the subject line.
We use a third-party service provider to process credit card payments. They have access to personal information necessary to perform their jobs, but may not use it for other purposes. Please note that we cannot access or retain any of your payment information.
We use a third-party service provider to process credit card payments. They have access to personal information necessary to perform their jobs, but may not use it for other purposes. Please note that we cannot access or retain any of your payment information.
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